Patient Satisfaction

Patient satisfaction is very important to us. If you have any questions or concerns about your care or safety, please ask to speak with the department director or call our Customer Service Line at 219-326-1234, extension 1500. If your concerns cannot be resolved by the hospital or you wish to express your concerns to the Indiana State Department of Health, the toll-free complaint number is 1-800-246-8909. Instructions for submitting a complaint by email are found in the ISDH Regulatory Services website at http://www.in.gov/isdh/ under ’Contact Us’.

In addition, La Porte Hospital is accredited by the Joint Commission on Accreditation of Healthcare Organizations. Electing to be accredited by The Joint Commission reflects our commitment to meeting quality performance standards. If you any have any concerns about your care or safety that cannot be resolved by the department director or Customer Service Line, you may also contact The Joint Commission by calling 1-800-994-6610 or via their website at http://www.jcaho.org.